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Terms and Conditions

When you join the NJR Home Services residential appliance protection program by purchasing one of our service contracts, you’re protected from unexpected and costly appliance repairs – saving you both time and money.

The advantage of our service contracts is that they cover the most frequently replaced parts on all major brands. The following documents provide a detailed description of the terms and conditions of our service plans. To get the most from your coverage, we recommend you become familiar with this information.

Basic Comfort Plans Terms and Conditions

Total Comfort Plans Terms and Conditions

Platinum Comfort Plans Terms and Conditions

Residential Interior Electrical Plan Terms and Conditions

Generator Maintenance Plan Terms and Conditions

Premier Plan Terms and Conditions (existing customers only – no new plans)

If you have any questions about your contracts, please call our customer service department at 877-466-3657.

For the terms and conditions of each plan in Spanish, click on the links below.

Residential Interior Electrical Plan Terms and Conditions

Generator Maintenance Plan Terms and Conditions

Discover the ease of one-stop shopping. Simply call our customer service representatives at 877-466-3657 or complete our online request form. We’ll respond promptly and answer any questions you might have.

NJR Home Services


NJR Home Services provides installation, service and repair to residential customers within the following counties in New Jersey: Monmouth, Ocean, Morris, Atlantic*, Burlington*, Essex*, Hunterdon*, Mercer*, Middlesex*, Somerset*, Sussex, Union* and Warren.
*Partial service to county, please call us at 877-HOMENJR (466-3657) for details.

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NJRHS Products and Services

NJRHS Total Comfort Heating Plan

NJR Home Services is not the same company as New Jersey Natural Gas, the utility, and is not regulated by the New Jersey Board of Public Utilities. You do not have to buy products or services from NJR Home Services in order to continue receiving regulated services from New Jersey Natural Gas. All plumbing services will be subcontracted to NJR Plumbing Services, Inc., Edward B. Glashan, Licensed Master Plumber, Plumbing Lic. # 36B100969200. Electrical Contractor Bus. Permit #34EB01231200 NJ Home Improvement # 13VH00361500. 1415 Wyckoff Road, Wall, NJ.