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Frozen Pipes
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Frozen Pipes

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Frozen Pipes

Frozen pipes are much more than an inconvenience. Each winter on average, a quarter-million families experience the nightmare of water pipes that freeze and burst, ruining their homes and disrupting their lives.

A small crack in a pipe can leak up to 250 gallons of water a day, wrecking floors, furniture and keepsakes. Both plastic (PVC) and copper pipes can burst.

By taking a few simple precautions, you can save yourself the mess, money and aggravation frozen pipes cause.

  • Disconnect garden hoses and use an indoor valve to shut off and drain water from pipes leading to outside faucets.
  • Insulate pipes in crawl spaces and attic.
  • Seal leaks that allow cold air inside near where pipes are located.
  • Keep garage doors closed if there are water supply lines in the garage.
  • Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing.
  • When it is very cold outside, let the cold water drip from a faucet on an outside wall.
  • If you're away during cold weather, it's important to leave the heat on in your house. Set the thermostat to a temperature no lower than 50 degrees.

If the house is vacant, you can install a FreezeAlarm device that will call three telephone numbers if the temperature goes below a certain level in your home. Visit the Indoor Products section on our Web site for more information on Freeze Alarms.

If your pipes do freeze

Don't take chances. If you turn on a faucet and nothing comes out, leave the faucet open and call NJR Home Services at 877-466-3657.

NJR Home Services will respond to your call and will:

  1. Locate the frozen section of pipe.
  2. Thaw it out in a safe manner.
  3. Make any necessary repairs to get your water system operating properly.

To schedule a repair, call us at 877-466-3657. We'll have your water running in no time. 

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NJR Home Services is not the same company as New Jersey Natural Gas, the utility, and is not regulated by the New Jersey Board of Public Utilities. You do not have to buy products and services from NJR Home Services in order to continue receiving regulated services from New Jersey Natural Gas.

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